To gain and maintain a competitive edge, small to mid-size
businesses (SMBs) require the same technologies as larger corporations. With
enterprise needs and small business budgets, more and more SMBs are turning to
a managed services
provider (MSP) to move them ahead of the curve.
While some businesses view IT consultants simply as a means
to keep computers up and running, others see the possibilities for powerful,
strategic partnerships. Choosing the right MSP not only helps your organization
work smarter; it can also help you grow your business and improve your bottom
line.
Consider these five ways a quality managed services
provider (MSP) can promote revenue growth.
1. Increased Productivity
For business owners, the adage that “time is money” rings
especially true. For a Pennsylvania tax consultant, partnering with a managed services
provider (MSP) led to a 20% increase in revenue. Staff productivity
doubled, cutting return processing time in half and reducing payroll costs by
15 percent.
Upgraded technology made it possible for employees to access
server-based software from anywhere. Because the MSP managed the servers,
integrating critical processes in one package, server downtime was eliminated.
The reduced tax processing time resulted in new referrals and the 20% growth in
revenue.
For similar small businesses, facilitating remote access for
employees often means organizations can accomplish more work in less time and
with less capital expense. The right MSP gives
your employees the ability to bring the office wherever the work takes them,
with features such as:
- · Office 365 and enterprise-grade cloud services
- · State of the art video conferencing
- · Email hosting
- · Secure remote print access
- · File sharing and collaboration tools
2. Budget for Growth
Budget spikes can cripple a small business. Replacing aging
technology, renewing software licenses, recovering from a security breach or an
extended outage all pose significant financial risk with unexpected hits to the
bottom line.
With a managed services
provider (MSP), you pay a monthly fee based on a scalable service contract
tailored to your business needs. In return, the MSP implements, upgrades and
maintains the technology you need and handles software licensing, enhancing
business continuity.
Because technology expertise is the business of a MSP, you
get up-to-date technology without a huge capital expense. With a predictable
budget, you can plan for growth projects. Also, since most MSPs provide
scalable technology solutions, with pricing based on usage and/or number of
devices, your technology grows as you grow.
3. More Security, Less Downtime
According to a recent survey by Imperva, the business cost
of a ransomware attack runs from $5,000 to $20,000 per day. Those costs come
primarily from downtime due to lack of system access. The resulting idle sales
staff and offline eCommerce directly impact revenues. Increasingly, cyber criminals
have begun to target smaller businesses.
To combat cyber threats, MSPs provide 24-hour
remote monitoring, multi-layered virus protection, server and desktop
management, and more. Effective network security measures will anticipate and
prevent problems before they can cause damage. In addition, 24/7 proactive
support means that your problems are addressed immediately—often before you are
aware of them—keeping you up and running.
4. The Best Tool for the Job
The right technology can mean the difference between a
business that gets by and a business that thrives. MSPs have the
resources to stay ahead of the technology curve, and your organization benefits
from that expertise.
A small retail furniture chain turned to its MSP to implement new
technology. The upgrade resulted in improved internet access and more reliable
tools. Standardized print services and a more efficient point of sale system
smoothed the sales process, reducing lost sales.
Updated technology allowed the company to open a
new location in weeks rather than months. Because the solution was scalable and
standardized, the MSP was able to manage a multi-location rollout and achieve
key business objectives.
5. In-House IT Available for Specialized
Projects
While some businesses find it easier to outsource all their
IT needs, others offload the day-to-day technology maintenance to their MSP but
still retain an in-house IT staff. The MSP implements and
maintains critical business technologies such as servers and email.
Meanwhile, with infrastructure running smoothly, your
organization can focus on strategic business objectives. Instead of installing
software and solving downtime issues, the in-house IT staff is free to address
specialized projects, such as revenue-enhancing initiatives or using technology
to improve workflows.
Managed Services Provider:
Your Partner for Growth
The
best MSPs for small and mid-size businesses (SMBs) offer a comprehensive
suite of managed services and cloud solutions tailored to meet your business
goals. One of the top-ranked managed services providers in the world is focused
on serving SMBs.
The NYC area IT company combines technology leadership with
deep industry expertise. From network monitoring to full cloud services, its
team of experts helps business owners and CEOs leverage the right technology to
grow their business.
Source: Emazzanti
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